Shipping Policy

At Plix, we strive to deliver your order safely and as quickly as possible. Please review our shipping policy below.

Shipping Coverage

We currently ship across all cities in Pakistan.

Shipping Charges

• Standard Shipping: Rs. 250
• Free Shipping: On all orders above Rs. 4,500

Shipping charges are calculated and displayed at checkout.

Order Processing

All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Time

• Lahore: 1–2 business days
• Other Cities in Pakistan: 3–5 business days

Delivery times are estimates and may vary due to weather conditions, public holidays, or courier delays.

Courier Partners

We work with trusted courier services, including PostEx and other reliable logistics partners, to ensure your order is delivered safely and on time.

Order Tracking

Once your order has been shipped, you will receive a tracking number via SMS and/or email so you can monitor the status of your delivery.

Packaging

Every order is carefully packed to ensure your products arrive in excellent condition.

Parcel Opening Policy

For security and logistics reasons, parcels cannot be opened at the time of home delivery. If you experience any issue with your order after receiving it, please contact our support team, and we'll be happy to assist you.

Need Help?

If you have any questions about your order or shipping, please contact our customer support team. We're always happy to help.